Order by midnight for free next working day delivery. Most devices are no longer locked to our network. Since 1 August , Apple devices bought directly from us are no longer locked. And almost all new devices shipped after January are now unlocked, with Huawei dongles being unlocked since April Unblocking your phone is different from unlocking it. Fill out our form to unblock your phone.
To find out whether your device is locked, just pop a non-O2 sim into it. It will then display the digit number. It's a good idea to make a note of the number to speed the process along. Got an Apple device? The device will then tell you it is unlocked. Scroll to top. Unlock eligibility requirements We unlock mobile devices that meet the following eligibility criteria free of charge.
Device eligibility is determined as follows: The device must be sold by T-Mobile. The device must not be reported as lost, stolen or blocked. The account associated with the device must be in good standing. Here's our pick of the best SIM only deals around. SIM only deals. Another method is to do it yourself by getting hold of a code or using a special data cable and software. However, you do need a fair degree of technical know-how to do so.
However, in both cases you risk invalidating your warranty. But the safest and smartest way of unlocking mobile phones is to call your network and ask them to unlock it. We'll take a look at all the major networks' policies below.
When you contact your network to unlock your phone by phone, they'll ask you for your IMEI number. You can get the number in a variety of ways. The IMEI number will flash up on the screen instantly for you to take down with a piece of paper. Got an Android phone? Uswitch studies show the the most common reason for unlocking a phone is to take advantage of well priced SIM only deals. When your phone's unlocked, you're not limited to tariffs offered by the network you bought your phone from.
You can take your pick from the whole market. Just as important is that really good SIM only deals tend to be up for grabs for a limited period only.
Having a SIM only deal gives you the freedom you need to chop and change and snap up the best offers while they're still around. Many people unlock their phone when they want to sell it. Generally unlocked phones command higher prices and sell faster than those that are still tied to a network. If you're a frequent traveller and want to save money on roaming charges by using SIMs from overseas networks, you'll need a phone that's unlocked.
Uswitch's survey into phone unlocking revealed that the time it takes to unlock a phone and the price you should expect to pay is one of the areas where Britons are most confused. That was borne out by the finding that almost one-third of consumers think that unlocking a phone will be instant.
In reality, it takes to get your phone unlocked depends on your provider. But you should be mindful that you could be waiting for anything between a few days or up to 30 days for the process to be complete.
How easy it is to unlock your phone largely depends on your network's policy. Here we look at each of the UK major carriers in turn, so you can see where you stand. That goes for pay as you go phones, as well as those bought on contract from Three. Three does not enforce a time limit. You can unlock your pay monthly phone at any time during your contract. Three phones are already unlocked when you buy them. So you won't need to talk to anyone from Three.
Compare Three deals. However, after you've owned the phone for 12 months, it's free. We will assist you by talking you through how to input the code into your device. If unsuccessful the Three Care agent may direct you bring the device to your nearest Three Store to get the device unlocked.
If the store is unsuccessful in unlocking the device using the code provided, the store will have the device sent to our repair partner to get the device unlocked. If we are unable to unlock the device, we will arrange to either replace the mainboard or provide an alternative device.
This service will be provided free of charge whether the device is inside or outside warranty. The Three Store and our Repair Partner will also check for signs of physical or liquid damage.
If the device has physical or liquid damage, then you may have to pay a charge to have this damage repaired before an unlock can be attempted. If the device has a non-approved manufacturer operating system e. Prior to us arranging for your device to be unlocked, you should ensure that you back-up or otherwise store separately any of your information or other data on the device which you may require, as this may be lost during the device unlocking process.
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