Over cooked and the biscuit looked like a small hockey puck, and about as hard. This is false and I want a refund. Went to the newly opened Popeyes in Marlboro N. I waited on the drive thur take-out line for about minutes and watched the attendants at the window put their masks under their chins continually while one other person had a kerchief around his mouth.
This person laughed when I reprimanded him about what he was doing, I told him there was nothing funny about it. I saw that another person also posted on their website about this same issue. I can definitely assure you, me and a lot of other people who witnessed this will not be going back to this franchise for a very, very long time.
Your commercials about free delivery are completely false. Just paid delivery as well as service charge for our order in san francisco for dinner. Two unemployed chefs milked for wanting to eat great chicken after a month of cooking ourselfs. Tha is for the extra cost.
I absolutely love Popeyes Chicken and eat there often. However I eat at the Johnson City Tennessee location just now and the experience was terrible.
When I ordered I told the window perso to make sure the food was hot because the last 2 times we had eaten there it was cold. Not only was the food cold but there was no napkins given , no spoon for red beans and rice and hardly any fries.
This was all take out window because of Corona We went back and told the person at the window and a manager came to the window and started arguing with us that the fries were fresh and that the chicken was fresh the food was not warm.
The manager had an attitude. I want Popeyes to succeed. Again I will always buy your product wherever I am I guess hot or cold but I do prefer hot. And I need a spoon for that awesome red beans and rice and napkins. Thank you for your time and for making the best chicken sandwich there is.
Robert Martin. Madison Mississippi has the worst customer service and management. They never have Spicy chicken and have waited 25 minutes. It is the worst run Popeyes ever. I love Popeyes and sweat I will never go back but eventually I do and it is never any better. I had the worst experience I have ever had at any restaurant or drive-thru last night. The wife and I drove all the way back to the restaurant and met with Kevin at the drive-thru window, this guy had the worst manners imaginable and refused to rectify the order in any way telling us that we needed to come back tomorrow and talk with the other manager in order to fix the order, both Kevin and his staff were standing at the window sneering and laughing at us the whole time while we were talking to him.
Also he had no help we waited at least 15 minutes in line with only one person in front of us. We were disappointed with the shrimp, but the chicken was good. I will not be back this store was unprofessionally run and by the the time I left there were at least 10 people behind me. Please send a district manager to view this store, yuck! The staff was ill-equipped and not trained. One staff member had an attitude problem. Six staff members reflecting poorly on the location. The quality of food was mediocre at best.
This is not the first instance of poor service. We had lunch recently at the Popeyes in Eatonton, GA. We ordered a chicken sandwich with sides and drinks. I asked for a plastic knife to cut the sandwich, so my wife and I could share.
I was told they did not have any plastic knifes. I asked if they could cut the sandwich in half when it was made. Will someone at corporate please take them a knife. Also, while you are there you may want to talk with them about customer service. Just wanted to let you know why we will not going back to Popeyes.
I just had one of the most vile visits to one of your restaurants. I am not a young person so I have been around and I never complain, this situation has driven me to not only complain by I will be taking appropriate action.
I am not sure my grievance will ever be viewed but I will submit either way. I believe the person who took my order for myself and my sister was new, his name Chico. Now he never read the order back to us one, which I took for granted he got what we said, but when my receipt was printed order , I draw to his attention right away, the order on the receipt was incorrect.
He took it back to the manager, I believe wearing a blue uniform her name Karen and the manner in which she took over the situation was so unmannerly. I will expect that from the workers if so, but the manager…wow. Anyway you know what they say about people like that, not to take it personal because they might be going through their own emotion, but again, when you are a paying patron, you expect to be treated with respect.
She took my receipt and when I ask her for a copy she insist that I was not getting it back. The establishment was unkept as well, looked like the sitting area was not cleaned since. I definitely will not be visiting this location ever again as much as I love my Popeyes chicken. My sister and I should have stuck to going to Bojangles, but because both she and I love Popeyes so much and the we were so far away from our normal location we visit in Lawrenceville, to go visit this location and get this sort of rude service is really heartbreaking.
But believe me I will be visiting Popeyes again just not that one, you could believe that. Popeyes Lake Saint Louis Mo. Stopped to get a chicken sandwich am Lady on counter said did not have. Spoke to the gentlemen in back said have to come back in 2 hours chicken not thawed out.
Told me I have to come back and keep trying to get it. When this restaurant gets busy lock lobby doors said you have to go threw drive in window. Poorly run will not make it in our area. My total was They charged my card I have eat at Popeyes many times since the open store in Charlotte. I ordered an 8 piece chicken only and they give me all wings. Am very pissed off that I paid 13 dollars for wings.
No thighs no breast no legs. Store Interestingly enough, all 3 locations might as well be located right next door to each other as they all have the exact same issues. As a suggestion to whomever with upper management might read this, it would be a really good idea to periodically stop and visit just about any location so you too can experience this most unpleasant opportunity. Commercials are great! Would seriously suggest making internal changes by visiting numerous locations to see for yourself.
It was my lunch hour. It was the worst experience I have ever had to encounter. No one could get the orders correct. People had large orders and the wrong food was in the bags etc. People got so mad they just walked out. Some man said he had been waiting for 45 minutes and still had nor food. Finally she had to refund him his money.
My entire lunch was gone with all the confusion going on. So I had to get back to work with no food. Todays event happened today lunch. Please, please help this place. Not a happy customer. I have been trying to get in touch with someone at various locations in Phoenix, Az for several days now. No one ever answers the phone s …it either goes to VM or the message says mail box full. Who can I speak to about selling you the best refrigerated pickles on the planet since I would appreciate the contact data.
The last three visits have been terrible to say the least. I stopped by yesterday to try the new chicken sandwich. My ticket number was 51, and I waited in line for 1 hour and 20 minutes.
There was only one register that was open, and at least 8 employees walking around and bumping into one another. They only had water, they were out of spicy chicken and they were out of gravy, also the manager by the name of King is very rude. You continue to hire ignorant, low life thugs which is why I will never go back to any of your stores.
I thought my experience was just an isolated incident. I would like to order a fried turkey for Thanksgiving. Tampa Fl, Store order My sides were missing and I had to pull each sandwich out of the bags and hold the bag upside down to prove to the drive in lady that I was not trying to get extra food.
I was so excited about being able to finally try the sandwich, I totally missed that my 2 pumpkin pies were not included until I got home. Also, one of the chicken sandwiches was missing mayo and the pickle. Honestly, I have no confidence that if I called the store to report the problem, it would be welcomed with superior customer service response. Again, quality and customer service is where Chik-filet will dominate— even though I think your sandwich is way better.
Here are some other numbers on the receipt, not sure what they mean. Would love to hear from someone at your corporate office. I called the store and told them only to tell me they could replace the one tender. I will not make anymore purshases from here without restitution… Popeyes E. Lincoln Hwy, Coatesville,Pa. The phone shown is a franchise in Atlanta. Why are they hiding? The store here in Sun City Center is awful. Slow, cold tenders, barely warm rice and beans ,and no biscuit!!
The car behind me got so fed up he pulled out and left!!! I will never go back —3rd strike and your OUT. Well, today is Oct 11, and there have been no recent post on here since Aug 28,??????
Looks like the problems with Popeyes starts at Headquarters and trickles down!!! I live in Savannah Ga and went to a Rincon location me and my family tried your chicken sandwich it had a good flavor that exploded in my mouth it was the Best chicken sandwiches I ever tasted! This is a sandwich that makes you want to dance.
Please help me. I need a phone number to speak with the Corporate office manager asap, Please comply. The popeyes store on Reading road in Cincinnati, ohio has the nastyiest, rudiest people working there. I had to repeat myself 3 times before they could get my order right and then I got very small pieces of chicken that were hard, old and over fried.
My phone is I believe I deserve a make-up order or coupon for a free meal or something , this is very disheartening and rediculous. I was told they were out of pickles for the new chicken sandwich, I said that was ok, I purchased 4 of the new sandwiches, only to get 45 minutes away and decide to try one and find that not 1 sandwich had a breast fillet on it!!!
I tried calling all day, no one would answer the phone, I called the , was kept on hold.. I made a video of what these chicken little sandwiches look like because I felt this had to all be some type of nightmare!!!
I am not sure how much the people that work here are making but they are unorganized, mean spirited, they lack professionalism, and they never have menu items ready. Today was the last straw for me and I will never eat at a Popeyes again in this life. I went to the Popeyes on located on Page Ave, St. Louis, Missouri and the doors were locked when I arrived at p.
I decided to go through the drive-thru and there were at least 9 people in the drive-thru including myself all nine of us left without purchasing anything. When it was my turn to order they had a note saying no chicken sandwiches and so I asked if they had any other items available only to find out it would be a minutes wait. I then commented that they provide poor service and the person taking my order got smart so I pulled around to ask for the corporate office number and to speak to the manager only to be told by the manager to look it up.
She also went on to say they had been there since at a. As a customer, I will never know or understand the logistics of Popeyes nor is it my responsibility to understand or know.
What I expect is to place my order, pay for my food, and received a correct order and professional customer service. Today, this location lost a lot of money and several customers. I will no longer give this company my time or money. Each time I have visited this location they never have what you order, the service is bad, and the managers lack professionalism and the ability to handle the employees or customer issues. I do not expect for this location to be there long especially if they continue on this path.
Good Morning! The staff manager and cashiers are simply horrible. I went after work one day last week and my stay was about 45 minutes. When I placed my order it was incorrect I asked for a 3 piece dark meat and received a 3 piece white meat.
When I took it back to the counter for a replacement, the young lady was very indignant with me and wanted to know who took my order.
Did it matter at that point? I received the meal that I asked for and in the space of the time that I was there, the staff was in THREE different arguments with the customers. One of the cashiers came from behind the desk and argued with this customer and followed her to the door! Are not these people trained properly? Will the manager let the cashiers talk to the customers in a rude manner and not stop the nonsense before it goes too far and someone gets hurt?
I assume it would be worth the time and effort to investigate. Thank you. Football season is on its way could you test your stores to have chicken wing with bone in it you already have with out bone it which is a big hit try the one with the bone in it just during football season an see what happens Im near Haledon nj Please lets see what happens thank you Ken.
Please De Jesus Santoro take a minute of your time to have the Clermont, Florida restaurant, new to our area reviewed by one of your site managers. In my opinion the owner of this location is doing the minimum when it comes to making sure that his restaurant is fully staffed and has sufficient food. Good afternoon , I have tried on a number of occasions to contact someone at the corporate level to no avail;i am a consumer as well as a customer at several of your establishments located in the Cleveland OHIO AREA TO start off your establishments are nicely decorated for the most park clean, However , across the board I have noticed the customer service is not very pleasant.
Dear Millicent, the same thing happen to me here in Lithonia, GA. After I asked for a refund I was told to leave the premises as well and it was not necessary because I was already outside the door walking towards my car when the police ran upon me! It may take another 10 years but it will go under just like Payless, Sears, KMart and many other large companies. Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page.
Popeyes Headquarters Address and Contact. Popeyes Headquarters Executive Team. Alexandre de Jesus Santoro. Andrew G. President of International. Jacqueline Friesner. Chief Accounting Officer.
About Popeyes, History and Headquarters Information. History Popeyes was founded in the year About Popeyes is an American chain of restaurants that are focused on providing various kinds of fast food recipes and dishes, especially its simple meal of fried chicken, along with biscuit and honey. Services The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of fast food dishes and recipes, manufactured by the restaurants of the company itself.
Popeyes Headquarters Photos. Popeyes Resources. September 23, at pm. October 11, at pm. September 23, at am. September 21, at am. September 19, at pm. September 15, at am. September 13, at pm. September 9, at pm.
September 8, at pm. September 7, at pm. September 1, at pm. August 27, at pm. August 26, at pm. August 8, at pm. August 3, at pm. July 31, at pm. August 29, at pm. July 29, at pm. July 27, at pm. July 23, at pm. July 22, at pm. June 6, at pm. June 4, at pm. April 24, at pm. April 10, at pm. April 8, at pm. April 4, at pm. April 3, at pm. August 19, at pm. August 10, at pm. July 25, at pm. July 16, at pm.
July 13, at pm. July 3, at pm. June 29, at pm. June 27, at pm. June 22, at pm. June 5, at am. June 3, at pm. May 31, at pm. May 18, at pm. May 16, at pm. May 15, at pm. May 5, at am. May 4, at pm. May 3, at pm. April 29, at am. April 20, at pm. April 18, at am. April 12, at pm. April 3, at am. March 21, at pm. March 16, at pm. March 9, at am. February 13, at pm.
December 23, at pm. Someone from the franchise should go in in fishers problem. I bought chicken tonight and is horrible and I want my money back. An old gentleman came in and asked for fries they said the froze down for the night and that is so sad.
Sorry for the miss spelling but I was so angry. I ask him if someone else can help me. This site needs supervision. They leave the new employees up front and my order has been wrong so many times. I ask for 2 thighs, I get a thigh and a breast, I ask for spicy, I get original. I hope this helps. I really wanted this after work. Paying online for food and getting rewards points in like a good idea. Works well with many other restaurants. However Popeyes has failed in maintaining digital support for the app.
The first issue that I had reported to them was when I had a problem with one location but could not find a way to report it on the app. They list every city in Colorado regardless of if they have a Popeyes location. Kind of makes reporting a problem a bit difficult. However when I get there it is advertised and the staff says we have had it since the promotion started. You would think the app would be fixed to solve the simple question and allow people to purchase the item.
But I have contacted them a few times and have heard nothing back and the app is unchanged. This is too bad. When I first got the app when the location nearest me was first opened I used it to report issues I had with orders and received quick and extremely fair resolutions.
Now the pendulum has swung the other way. The developer, Popeyes Louisiana Kitchen, Inc. The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age.
Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPad iPhone. Description Features: Mobile Ordering: Order with the app for delivery or pick-up. Aug 5, Version 2.
0コメント